Privacy Policy

The ashleyshealingmassage.com website is owned and operated by Ashley's Healing And Beauty Spa LLC ("Ashley's Healing Massage," "we," "us," "our"), which acts as the data controller of the personal information described in this Policy. We have adopted this Privacy Policy to explain how we collect, use, disclose, and protect information connected to your visit to our Site and your booking or receipt of our mobile massage therapy services. Please read this Policy before using the Site or booking a session. We take the confidentiality and security of your information seriously and handle it with the same care we bring to every session.

Information We Collect

Device and usage information. When you visit the Site, we automatically collect certain information about your device and browsing activity, including your web browser type, IP address, general time zone, the pages you view, referring websites or search terms, and cookies installed on your device. We refer to this collectively as "Device Information." This information does not, on its own, identify you personally.

Information you provide to us. If you book an appointment, join our email list, or contact us through the Site, you may provide personal data such as your name, email address, phone number, service address, and, if applicable, organization or referral source.

Health and treatment information. As a licensed massage therapy practice, we also collect health history, intake form responses, and treatment notes relevant to the safe and effective delivery of your session, consistent with recordkeeping standards under Florida Statutes Chapter 480. This information is treated as sensitive and is handled with additional care as described in Section 2.5.

Payment information. Payment details are collected and processed through secure third party payment processors. Ashley's Healing Massage does not store full payment card numbers on our own systems.

You are always free to browse the Site without providing any personal information. However, certain features, such as booking a session, joining our newsletter, or contacting us directly, do require you to share some personal data.

Why We Process Your Data

We process personal information only to the extent reasonably necessary to operate our business and serve our clients well, including to:

• Schedule, confirm, and deliver massage therapy sessions at your requested location

• Communicate appointment confirmations, reminders, and policy updates

• Maintain accurate health and treatment records as required by Florida licensing law

• Process payments and issue receipts

• Identify potential misuse of the Site and understand general usage trends through aggregated, non-identifying statistics

• Send newsletters or promotional updates, but only if you have opted in

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Legal Basis and International Visitors

If you are located in the European Economic Area, we process your information either to fulfill a contract with you, such as when you book a session, or to pursue our legitimate business interests as outlined above. Please note that your information may be transferred to and processed in the United States.

Your Rights

If you are a European resident, applicable law gives you the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights related to automated decision making. Clients located elsewhere, including in Florida, may also request to review, correct, or request deletion of their personal information, subject to any recordkeeping requirements imposed by state massage therapy licensing law. To exercise any of these rights, contact us using the information in Section 2.8.

Health Information and Confidentiality

Health intake forms and treatment notes are kept confidential and are used solely to provide safe, informed care. These records are stored securely, retained for the period required under Florida recordkeeping regulations, and are not shared with third parties except as described in Section 2.7.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, alteration, or disclosure. That said, no method of transmission over the internet or wireless network can be guaranteed as completely secure.

Third Party Services and Legal Disclosure

We use third party tools for scheduling, payment processing, and communication, each of which receives only the information necessary to perform its function. We may also disclose information when required or permitted by law, such as in response to a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of a client or others, investigate suspected fraud, or respond to a government request. The Site may also link to third party websites that are not owned or controlled by us; we are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

Contact Information

If you have questions about this Privacy Policy or wish to exercise any rights concerning your personal information, please contact us at ashleyshealingmassage@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The most current version will always be posted on the Site with its effective date.